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Air medical transport benefits residents of Trinity County

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PHI Air Medical has numerous helicopter transports victims of accidents or those in dire medical need. Courtesy photoPHI Air Medical has numerous helicopter transports victims of accidents or those in dire medical need. Courtesy photo

Special to the News-Standard

Trinity County has approved a new emergency air medical transportation membership agreement with PHI Cares that will provide air medical transport benefits for all residents transported by a PHI Air Medical aircraft in the region.

The new agreement begins on Jan. 1.

The PHI Air Medical membership program, called PHI Cares, supports all the households and residents of Trinity County. With the launch of this agreement, Trinity County residents will not be required to pay any additional out-of-pocket expense for their emergency air medical transportation when a PHI Air Medical aircraft in the region transports them from Trinity County or a surrounding county, including Angelina, Polk, San Jacinto, Walker and Houston counties.

Residents should always call 911 first when they have a medical emergency. The 911 dispatchers are trained at assessing the medical needs of each caller and will determine if a ground or air ambulance is necessary. If a resident is transported by a PHI Air Medical Aircraft, they should notify the PHI Cares membership department at 1.888.I.Fly.PHI (1.888.435.9744) and provide them with the Trinity County PHI Cares membership number, 72161, and their date of transport.

PHI Air Medical will be providing Trinity County with membership cards which include a unique PHI Cares membership number. Residents may obtain their PHI Cares membership cards from the following locations after January 15th, 2023:

•Trinity County Courthouse, 162 W. First St., Groveton

•Justice of the Peace Precinct 4, 133 JP-4 Road, Apple Springs

•Trinity County Courthouse Annex, 106 N. Elm St., Trinity

The PHI Cares membership program is available at over 60 PHI Air Medical bases across the country. Trinity County residents may upgrade their Trinity County limited membership benefit coverage to nationwide coverage for only $45 per year.

To upgrade your household membership, please go to www.PHICares.com and fill out an online application using the special discount code, TRINITYUPGRADE. Trinity County Residents may also email the PHI Cares Membership Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1.888.435.9744 Monday through Friday, 8 a.m. to 4 p.m. MST to request an upgrade form. Please reference the “Trinity County” Membership program when calling or writing them.

Residents can visit the PHI company website at www.PHIAirMedical.com to learn more about the company and www.PHICares.com to learn more about their membership program.

PHI Air Medical is a leading air medical transport provider, operating more than 80 air medical bases in the nation with 18 of those bases in Texas. These bases provide outreach education to local communities and healthcare systems across the nation.

Safely transporting more than 30,000 patients each year, each PHI Air Medical base maintains a crew of highly trained pilots, flight nurses and paramedics — prepared to respond to emergency medical transport requests.

Courtesy photos

PHI Air Medical has numerous helicopter transports victims of accidents or those in dire medical need.

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