AlertMePolkCounty changes providers

From Enterprise Staff

Polk County’s emergency notification system, AlertMePolkCounty, has changed providers from Blackboard Connect to Genasys Emergency Management. The Polk County Office of Emergency Management launched the new system Friday.

AlertMePolkCounty powered by Genasys will offer lifesaving emergency notifications. AlertMePolkCounty allows users to designate whether they depend on medical assistance, signify which city or area they live in, and add multiple phone numbers and email addresses for notification purposes.

Users can also set preferences for how they would like to receive emergency alerts, such as via SMS, voice, email, etc. Overall, users should expect a more focused emergency alert system with this transition.

Emergency alerts include, but are not limited to: tornado, flash flood, flood, tropical storm, hurricane, wildfire threat, winter storm, hazmat chemical threat and evacuation.

Outreach messages that provide information on emergency shelters and commodity points of distribution may also be sent through AlertMePolkCounty.

Existing users of AlertMePolkCounty should already be registered and are encouraged to log in to the new registration portal and update their information. Visit the page on the emergency management website at https://polkcountyoem.com/page/alertmepolkcounty for instructions on how to access your account in the registration portal, establish a new account, and set preferences. For additional assistance, call the Polk County Office of Emergency Management at 936-327-6826.